Shipping & Returns
Shipping
We strive to process and ship all orders within 1-3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Domestic Shipping
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
International Shipping
Delivery times vary depending on the destination. Please note that international orders may be subject to customs fees, which are the responsibility of the customer.
For any shipping-related inquiries, please contact us through our customer service page.
Returns & Exchanges
We want you to love your purchase! If for any reason you’re not completely satisfied, we offer returns and exchanges within 14 days of delivery.
Conditions
- Items must be unused, in their original condition, and with all tags attached.
- Proof of purchase is required.
- Final sale items (if any) are not eligible for return or exchange.
How to Initiate a Return
- Visit our Returns Center at low-keyluxury.com.
- Follow the instructions to generate a return label.
- Pack your item securely and ship it back to us.
Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
For any questions regarding returns or exchanges, please reach out to our customer service team.
Thank you for shopping with us!